Disaster Recovery and Business Continuity Training
Level: Intermediate
Course #: 289
In this disaster recovery and business continuity course, you will gain the skills to identify mission-critical continuity needs, define sources of risk, create an incident response team charter, implement a Business Continuity Management System (BCMS), and improve organizational resilience. Learn how to build a disaster recovery plan and implement a BCMS to ensure your organization is protected from the constant risk of business disruptions caused by internal and external threats.
Key Features of this Disaster Recovery and Business Continuity Training:
After-course instructor coaching benefit
You Will Learn How To:
Implement a Business Continuity Management System (BCMS)
Set BCM in the organizational context
Perform Business Impact Analysis (BIA) to identify business priorities
Coordinate the response following an incident
Test, maintain, and improve the BCMS
Goals Live, Instructor-Led – Live, Online Training
4-day instructor-led training course
One-on-one after-course instructor coaching
Disaster Recovery Course Information
Who Should Attend
This course is valuable for anyone involved in organizational business continuity planning, including those responsible for: ICT (Information and Communication Technology) Service Delivery, Line and project management, Facilities, Human Resources, and finance.
Disaster Recovery Course Outline
Introduction and Overview
Defining Business Continuity Management
Business continuity vs. disaster recovery
Clarifying the terminology
The importance of a BCMS
Overview of ISO 22301
Running BCMS development as a project
Obtaining the funding commitments
Agreeing on critical success factors
Testing deliverables
Analyzing The Organizational Context
Setting goals for the BCMS
Determining organizational risk appetite
Defining the operational environment
Determining the needs of interested parties
Identifying stakeholders
Analyzing stakeholder needs
Mapping stakeholder relationships
Documenting Business Continuity Requirements
Identifying mission-critical continuity needs
Evaluating which functions are critical
Setting priorities based on time horizons
Prioritizing processes and applications
Performing Business Impact Analysis (BIA)
Identifying threats
Assessing risks to the enterprise
Identifying business-critical activities Prioritizing infrastructure requirements
Managing Risks to the Organization
Characterizing risks
Defining and identifying the sources of risk
Choosing a risk assessment method
Communicating risks across the organization
Developing appropriate responses
Matching the response to the risk
Taking preventive action
Ensuring appropriate contingencies are in place
Responding to Incidents
Creating the incident response plan
Capturing the planning output
Creating incident response team charters Defining roles and responsibilities
Responding to incident scenarios
Information directories and equipment inventories
Directing the incident response team
Setting up the command center
Planning and conducting communications
Connecting with emergency services
Team actions following an incident
Designing Contingency Arrangements
Establishing a standby site
Site choices: configuration and acquisition
Choosing suppliers: in-house vs. third-party Specifying equipment
Selecting backup and restore strategies
Matching strategy to operational constraints
Meeting the organization’s storage requirements for vital records
Restoring communications and recovering users
Determining vital users with the BIA
Rerouting voice, mail, goods delivery
Eliminating single points of failure
Connecting end users
Meeting varied user-recovery needs
Testing, Rehearsing and Improving Business Continuity Provisions
Rehearsing business continuity arrangements
Testing plans with a step-by-step process
Developing test scenarios and using test results effectively
Considering the impact of testing on the organization
Maintaining and improving the BCMS
Applying change control: why and how
Ensuring normal developments are accounted for
Leveraging test results to improve organizational practices Managing organizational change
Disaster Recovery and Business Continuity Training