Disaster Recovery and Business Continuity Training

Level: Intermediate
Course #: 289


In this disaster recovery and business continuity course, you will gain the skills to identify mission-critical continuity needs, define sources of risk, create an incident response team charter, implement a Business Continuity Management System (BCMS), and improve organizational resilience. Learn how to build a disaster recovery plan and implement a BCMS to ensure your organization is protected from the constant risk of business disruptions caused by internal and external threats.

Key Features of this Disaster Recovery and Business Continuity Training:

After-course instructor coaching benefit

You Will Learn How To:

Implement a Business Continuity Management System (BCMS)

Set BCM in the organizational context

Perform Business Impact Analysis (BIA) to identify business priorities

Coordinate the response following an incident

Test, maintain, and improve the BCMS

Goals Live, Instructor-Led – Live, Online Training

4-day instructor-led training course

One-on-one after-course instructor coaching

Disaster Recovery Course Information

Who Should Attend

This course is valuable for anyone involved in organizational business continuity planning, including those responsible for: ICT (Information and Communication Technology) Service Delivery, Line and project management, Facilities, Human Resources, and finance.

Disaster Recovery Course Outline

Introduction and Overview

Defining Business Continuity Management

Business continuity vs. disaster recovery

Clarifying the terminology

The importance of a BCMS

Overview of ISO 22301

Running BCMS development as a project

Obtaining the funding commitments

Agreeing on critical success factors

Testing deliverables

Analyzing The Organizational Context

Setting goals for the BCMS

Determining organizational risk appetite

Defining the operational environment

Determining the needs of interested parties

Identifying stakeholders

Analyzing stakeholder needs

Mapping stakeholder relationships

Documenting Business Continuity Requirements

Identifying mission-critical continuity needs

Evaluating which functions are critical

Setting priorities based on time horizons

Prioritizing processes and applications

Performing Business Impact Analysis (BIA)

Identifying threats

Assessing risks to the enterprise

Identifying business-critical activities Prioritizing infrastructure requirements

Managing Risks to the Organization

Characterizing risks

Defining and identifying the sources of risk

Choosing a risk assessment method

Communicating risks across the organization

Developing appropriate responses

Matching the response to the risk

Taking preventive action

Ensuring appropriate contingencies are in place

Responding to Incidents

Creating the incident response plan

Capturing the planning output

Creating incident response team charters Defining roles and responsibilities

Responding to incident scenarios

Information directories and equipment inventories

Directing the incident response team

Setting up the command center

Planning and conducting communications

Connecting with emergency services

Team actions following an incident

Designing Contingency Arrangements

Establishing a standby site

Site choices: configuration and acquisition

Choosing suppliers: in-house vs. third-party Specifying equipment

Selecting backup and restore strategies

Matching strategy to operational constraints

Meeting the organization’s storage requirements for vital records

Restoring communications and recovering users

Determining vital users with the BIA

Rerouting voice, mail, goods delivery

Eliminating single points of failure

Connecting end users

Meeting varied user-recovery needs

Testing, Rehearsing and Improving Business Continuity Provisions

Rehearsing business continuity arrangements

Testing plans with a step-by-step process

Developing test scenarios and using test results effectively

Considering the impact of testing on the organization

Maintaining and improving the BCMS

Applying change control: why and how

Ensuring normal developments are accounted for

Leveraging test results to improve organizational practices Managing organizational change

Disaster Recovery and Business Continuity Training